Shipping & Returns

 

Shipping Information

All retail orders will ship from our fulfillment facility in South Jordan, Utah within 3-5 business days from when the order is placed. Wholesale orders will ship within 5-10 business days from when the order is placed. 

From there, it will take about 2-9 business days for orders to be delivered within the US and anywhere from 4-21 business days for international orders depending on the selected shipping method. We are currently using USPS Priority and Flat Rate shipping options. An email will be sent to you with the tracking number, when your order has shipped.

 

Returns & Exchanges

For retail orders,unused and unopened orders may be returned within 15 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable. Used, opened, and/or final sale items cannot be returned.

The above policy does not apply for personalized orders. Personalized orders are non-refundable once your order is confirmed. 

For wholesale orders, returns are only accepted for incorrect items shipped or damage during shipment. Damaged product must be reported within 5 business days of receipt. At that time, we will send you replacement product and a return ship- ping label for the damaged product. Un-authorized returns will not be accepted. Product must be returned as received, unopened, in it’s original packaging, and unused.